Refund Policy
Effective Date: 3rd March, 2026
At [Your Store Name], we value our customers and want you to be completely satisfied with your purchase. This Refund Policy explains the conditions under which you may request a refund.
1. Eligibility for Refund
You may request a refund if:
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The product is defective or damaged upon delivery.
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You received the wrong item.
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The product does not match the description on our website.
Please note: Refunds will not be issued for change of mind or if the product has been used improperly.
2. Timeframe
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Refund requests must be submitted within [7/14/30] days of receiving your order.
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After this period, we are unable to process refunds.
3. How to Request a Refund
To request a refund:
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Contact us at support@famousbody.com with:
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Order number
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Product name
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Reason for refund
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Provide photos of the damaged or incorrect item, if applicable.
4. Refund Process
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Once your refund request is approved, the refund will be processed within [7-10 business days].
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The refund will be issued to the original payment method (credit card, PayPal, bKash, etc.).
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Please note that transaction times may vary depending on your bank or payment provider.
5. Shipping Costs
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Original shipping fees are non-refundable, unless the refund is due to a mistake on our part (wrong or defective product).
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Customers are responsible for return shipping costs unless otherwise stated.
6. Non-Refundable Items
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Gift cards
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Downloadable products
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Services or subscriptions
7. Contact Us
If you have questions about refunds, please contact us:
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Email: support@famousbody.com
